BrickxS property investment dashboard

Help Centre

Find answers faster

Browse common BrickxS questions about accounts, products, documents, fees and investor support.

Topics

Popular help areas

Start with the area closest to your question, then contact support if you need account-specific help.

Account verification

Understand why verification is required before investing through BrickxS.

Buying Bricks

Learn how investors choose opportunities, allocate funds and track holdings.

Income and returns

Review how estimated income, capital returns and product assumptions work.

Minor accounts

Find guidance for accounts managed by an adult trustee for a minor.

Documents

Access important documents, including disclosures, terms and privacy information.

Support

Contact the team when you need help with account or product questions.

FAQ

Common questions

What is a Brick?+

A Brick represents a fraction of a property, mortgage or property related financial investment available through BrickxS.

Do I need to complete verification?+

Yes. Verification helps BrickxS meet account and compliance requirements before investors transact on the platform.

Can I open an account for a minor?+

Yes. Select Minor on the signup page and enter the adult trustee details as part of the account setup.

Are returns guaranteed?+

No. Income and capital returns are not guaranteed. Review product documents and consider your own circumstances before investing.

Where can I review fees?+

Start with the Fees page, then read the relevant PDS, FSG, TMD and offer documents for the investment you are considering.

How do I contact support?+

Use the Contact page and include the account area, product or document your question relates to.